18-11-2019 11:39 PM
My watch Tizen version is 4.0.0.4, and software version R760XXU2ESF2. My phone (S9) is on Android V9, and have the September 2019 security patch.
I have been having connectivity issues with my watch and my phone. My watch will randomly disconnect from my phone. Recently,I had to do a factory reset on my watch, and it reconnected, but I am still having issues with it disconnecting when my phone is right next to me. It will sometimes automatically reconnect, others I need to go in and do it from the Gear app. Any idea on what the issue may be?
19-11-2019 11:24 AM
Hey @FoxtrotUniform1 ,
that may be caused by different factors. Can you confirm if you are using any Power Saving Settings on the phone? This can be checked from: Settings> Device care> Battery> Power mode.
26-11-2019 08:37 PM
It's set to "Optimized"