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Connectivity issues with Gear S3

(Topic created on: 18-11-2019 11:39 PM)
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FoxtrotUniform1
First Poster
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My watch Tizen version is 4.0.0.4, and software version R760XXU2ESF2. My phone (S9) is on Android V9, and have the September 2019 security patch. 

 

I have been having connectivity issues with my watch and my phone. My watch will randomly disconnect from my phone. Recently,I had to do a factory reset on my watch, and it reconnected, but I am still having issues with it disconnecting when my phone is right next to me.  It will sometimes automatically reconnect, others I need to go in and do it from the Gear app. Any idea on what the issue may be?

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2 REPLIES 2
TessM
Mastermind
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Hey @FoxtrotUniform1 ,

 

that may be caused by different factors. Can you confirm if you are using any Power Saving Settings on the phone? This can be checked from: Settings> Device care> Battery> Power mode. 

FoxtrotUniform1
First Poster
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It's set to "Optimized"

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