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Original topic:

connection error - wearable app

(Topic created on: 06-05-2022 02:55 AM)
Hani Sefein
Apprentice
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Wearables

I have purchased new Galaxy S22 Ultra, was able to connect to ticwatch pro 3 ultra without any issue using Wear OS app, and I have upgraded to Galaxy Watch 4 Classic, and was not able to connect to Galaxy Wearable App, on the bluetooth settings the watch seems to be paired, but not on the galaxy wearable app.

I have also tried to pair a Galaxy Buds Pro to galaxy wearable app, similar issue, although the Buds are paired from the bluetooth setting and i can listen to music from.

Is there a problem with Galaxy Wearable App? and when can this be resolved?

1 Solution


Accepted Solutions
Solution
PetarRs
Apprentice
Options
Wearables

Unfortunately, the only "solution" that worked for me was the factory reset.

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7 REPLIES 7
Dyllan mccoy
First Poster
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Wearables

Im on the galaxy s 10 connecting a gear s3 frontier and it wont work for me as well

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TestaSonora
First Poster
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Wearables

having the same issue with my s22 ultra <-> galaxy watch 4 classic. Right after it confirms numers code it gets stuck on the loading screen.

Tried unpairing device, rebooting both devices, clearing cache for samsung wearables, restarting phone. Nothing is working our for me. 

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Solution
PetarRs
Apprentice
Options
Wearables

Unfortunately, the only "solution" that worked for me was the factory reset.

Hani Sefein
Apprentice
Options
Wearables

gear s3 is using different os than galaxy watch 4

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Hani Sefein
Apprentice
Options
Wearables

i have followed your steps too, and i even had a hard reset for the watch, still no luck

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Hani Sefein
Apprentice
Options
Wearables

factory rest for the phone or the watch?

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Hani Sefein
Apprentice
Options
Wearables

this is the only thing i have not done, but it worked, I have factory reset the phone and it paired without a problem