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Original topic:

Connecting galaxy watch and keeping number

(Topic created on: 08-08-2023 01:00 AM)
157 Views
fona999
Apprentice
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Hi committee, I recently received a galaxy 5 watch as a gift and thought it was great. All the adverts suggest that it has fantastic specifications and can be used with my phone. Unfortunately I became very disappointed that not only does the small companies not compatible but big companies like O2 can't match the number so essentially a watch has to have its own number. What it the point ??? 
6 REPLIES 6
smg1
Helping Hand
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My watch 5 pro lte has a separate number, but syncs directly to my phone. If someone rings my phone number, my watch rings too. I don't know the technicalities but it works
I'm on EE on my phone and en EE Esim on my watch.
I hope this helps
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-Robot-
Samsung Members Star ★
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It's how the network provider sync phone to watch if its lte version I guess

Speak to your network provider
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robd1
Voyager
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Hello @fona999, as long as you have a lte watch O2 can connect it to your Samsung phone, if you have one. But it will cost you extra on your monthly bill. I've been using mine since release. Speak to your phone network provider as already recommended and chase someone down who knows what they are talking about.
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fona999
Apprentice
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Thankyou . I'm on o2 and they are the ones saying that I can't have a linked number.
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robd1
Voyager
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Hi @fona999, they have provided in the past as I was with them before moving to Vodafone. They may have changed policy, but that would be really silly as that's a backwards step in today's marketplace. I would try again and ask, politely, to speak to ther 2nd Line Support or Technical Support team. Your first line of contact are just following set scripts with little deviation and no technical knowledge.
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fona999
Apprentice
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Thankyou this was in their store. Maybe I'll try the tech support online . Thankyou again
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