I have claimed galaxy buds pro but the delivery was not done till now and it shows we have delivered our product at house No 14 but my house no is 28...When I raise the issue they said we will send it back to the new product don't worry. When we try to call then she is saying go for a police complaint about how negligence she is. Samsung never says trustworthy words to customers. Who knows did you send the product? How we can give a complaint without any proper data...Samsung customer service never withstands their words they always want to escape. I am really feeling bad try to rectify my issue.