21-08-2020 10:27 AM
Solved! Go to Solution.
21-08-2020 10:34 AM - last edited 21-08-2020 10:36 AM
21-08-2020 10:31 AM
21-08-2020 10:34 AM - last edited 21-08-2020 10:36 AM
21-08-2020 10:35 AM
21-08-2020 11:07 AM
26-08-2020 10:59 PM
I found the link eventually and It was really hard to find the Serial Numberbut when i submitted my claim I got the message-
"The IMEI number entered has already been claimed, please note that only one successful claim per transaction/receipt will be valid for this Promotion"
I've never claimed before and now i can't contact anyone for help.
Any advice?
27-08-2022 02:56 PM
Hi - did to manage to solve this? I'm having trouble finding this link as it says promo closed.
27-08-2022 06:10 PM
Hi there, @Rash5. The specific promotion referred to in the original post will have closed quite some time ago. As such, it would not be possible to submit a claim for this now.
I suspect you might be trying to claim a free gift that is offered with one of our newer devices.
Please can you let me know where you are based, which device(s) you ordered and which free gift(s) you were trying to claim?
Once I hear back from you, I'll send you the up-to-date promotional links - or guide you to one of our Support Teams covering your region.
27-08-2022 10:20 PM
Thanks for replying. Bought a galaxy bud pro 2 and thought I could claim a dual charger for buds and fold phone. Based in London.
28-08-2022 12:37 PM
@Rash5: If you purchased your Galaxy Buds2 Pro between 10th - 25th August 2022 then you can claim a Super Fast Wireless Charging Pad via the link below.
https://www.samsungpromotions.claims/samsunglaunchoffers