26-08-2022 07:36 AM in
WearablesHello I've pre-ordered my Watch 5 on the 15rh of August. I've just tried to claim the free Buds but I get this message To take part in this promotion, you must have made an eligible pre-order between 10th August 2022 - 25th August 2022 and submitted your claim within 60 days of the order date. For more information, see our Terms.
Anyone else has already tried to claim the free Buds? Thank you
26-08-2022 07:43 AM in
WearablesSame issue, it will accept dates from the 26th onwards, but states you have to enter the purchase date.
26-08-2022 07:59 AM in
Wearables26-08-2022 08:55 AM in
WearablesI'm having the same issue here ...
26-08-2022 09:00 AM in
Wearablessame here, pre-ordered on 16th August and this is the message I get "To take part in this promotion, you must have made an eligible pre-order between 10th August 2022 - 25th August 2022 and submitted your claim within 60 days of the order date. For more information, see our Terms."
26-08-2022 09:02 AM in
Wearables26-08-2022 09:06 AM in
Wearables26-08-2022 09:30 AM in
Wearables26-08-2022 09:54 AM in
WearablesI just tried this and it's working on my end. Please could everyone try again, and let me know how you get on.
It may have had a few issues as we're using the same page for 2 different promotions and 2 different dates.
Welcome to the Community!
26-08-2022 12:10 PM in
WearablesHi Danny T, still not working here, I am in Ireland if that helps too