Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Check galaxy buds genuine

(Topic created on: 23-03-2021 05:09 PM)
arman1401
Journeyman
Options
Wearables
Is there a way I can check the serial number of my buds? I know apple have this software which allows you to check if the item is genuine, but do Samsung have something similar?
3 REPLIES 3
Yasmine
Explorer
Options
Wearables
Samsung doesn't have this option unfortunately, you'll just have to make sure you purchase them from a trusted seller. there's some videos online showing the difference between genuine and fake buds
AndrewL
Moderator
Moderator
Options
Wearables

@arman1401: If you reach out to our Help Desk via the link below, or on Facebook or Twitter, with your model number and serial number to hand, then an advisor will be able to look into this for you. 

https://www.samsung.com/uk/support/contact/

Edgie70
Helping Hand
Options
Wearables

Fake buds don't work with the wearable app so if they work with it then they're real