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Charging

(Topic created on: 04-05-2023 03:26 PM)
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collou
Apprentice

‎04-05-2023 03:26 PM

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Hi does a flashing blue light on the charging Dock mean that it's charging my watch ok? 
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4 REPLIES 4
Neo001
Legend

‎04-05-2023 03:57 PM

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Which wireless charger are you using? Flashing blue light generally means the device is not charging properly or not charging at all due to a general error.

AndrewL
Moderator
Moderator

‎04-05-2023 04:57 PM

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@collou: Please confirm the model number of your Galaxy Watch, and I will look into this further for you. 

collou
Apprentice

‎04-05-2023 05:32 PM

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In response to AndrewL
Samsung Galaxy Watch 42mm SM-R810
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AndrewL
Moderator
Moderator

‎04-05-2023 06:14 PM - last edited ‎04-05-2023 06:14 PM

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@collou: Thank you. Are you using the charging dock that came packaged with your Galaxy Watch? Having looked into this, the user manual does not reference the colour blue as a charging indicator, and instead mentions Red, Green and Orange as the status colours. 

Red = Charging

Green = Fully charged

Orange = Connected to a low charger head

Flashing red = Error with the the charging dock

Please can you try disconnecting the Watch from the docking station, then reconnect it to see if the LED indicator status changes? 

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