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Original topic:

Charging earbuds constantly flashing

(Topic created on: 14-07-2021 02:57 PM)
Bal83
Journeyman
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Wearables
Hey. Can someone please help
I have put earbuds live on charge for 2 hours why is the case still flashing red slow while charging ?
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4 REPLIES 4
TessM
Moderator
Moderator
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Wearables

Hey @Bal83 ,

can I ask what cable and plug are you using to charge them? Would you be able to test a different one to see if the same thing happens?

Bal83
Journeyman
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Wearables
Hi TessM
Thank you for replying.
I have used the cable that came with the ear buds, and also used a wireless charger,
It's still flashing red now .
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TessM
Moderator
Moderator
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Wearables

Thanks for confirming that @Bal83 . I have checked this guide and it seems that the flashing red light appears when the charging is blocked due to abnormal temperatures. Can you stop charging them and give this a go after 30 min-1 hour to see if the same thing happens?

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Bal83
Journeyman
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Wearables
Ok thank you yes I will take them off charge for 30 mins .