my network provider said it will work on the new phone only in samsung members only but when u put the imie number in the claim form it's not registering because there is a 14 day cooling of period before u can do the form because some people tried to do the claim to get wacth on promo then sent phone back in 14 days I don't no if that's the same if u buy from samsung directly if it isn't just phone up samsung an make sure u got the promo before the 12th of jan to claim wacth