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Original topic:

Can't sign in to Galaxy Wear Store - Error code 3015

(Topic created on: 29/06/20 17:45)
whizzy078
Apprentice
Options
Wearables

Every time I try to sign in to the Galaxy Wear store there is a popup saying 'Failed to sign in (error: 3015)'.  I deleted my spotify app and need to reinstall it but I can't do this without logging in.

 

Just to add: I have a Sony phone and have had the watch (my first Samsung watch) for six months.

 

Any suggestions? :smiling-face:

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1 Solution


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Solution
whizzy078
Apprentice
Options
Wearables

I have solved the problem - not necessarily permanently but at least temporarily. Whilst trying to fix a separate issue with my watch, I backed up and reset my watch and that seemed to log me back into the galaxy store.

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6 REPLIES 6
filosofis
First Poster
Options
Wearables

Same problem, except for no Spotify.

Andycoops
First Poster
Options
Wearables

Same problem here

My phone is a xaiomi Mi 9, been fine until recently 

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filosofis
First Poster
Options
Wearables

Hey I've solved it by uninstalling the Samsung Accessories Service app. Actually Uninstalled the wear app again aswell for good measure, but I believe the Ass.Service was the issue. 

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whizzy078
Apprentice
Options
Wearables

Thanks for the suggestion but that hasn't worked for me.

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Solution
whizzy078
Apprentice
Options
Wearables

I have solved the problem - not necessarily permanently but at least temporarily. Whilst trying to fix a separate issue with my watch, I backed up and reset my watch and that seemed to log me back into the galaxy store.

View solution in context

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Grafovich
First Poster
Options
Wearables

My phone is Sony Xpreria Ultra , Android 7.0. Today i faced the same issue. I solved it by clearing cache for Galaxy Wearable & Gear S Plugin apps. Then i went back and everything was working like nothing happened... Even my acoount was already "sined in". Strange..

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