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Original topic:

Can not install samsung health update.

(Topic created on: 29-05-2019 01:50 PM)
baster555
Journeyman
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Wearables

After Samsung Galaxy Watch 42mm with One UI update,  I can't install Samsung health update on the watch. Watch just disconnects when update is installing. I have Samsung Galaxy S9 (One UI)  &   Samsung Galaxy Watch 42mm (One UI).

69 REPLIES 69
giux86
Journeyman
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Wearables

Doesn't work on samsung s9+ and galaxy watch 46 mm

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baster555
Journeyman
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Wearables

In my case it doesn't work.

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AndreiSarbu
Apprentice
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Wearables

Same here on Galasy S8.

 

Reset is not fixing the problem but I've discovered that you can install apps / watch faces through Galaxy Store app from watch itself.

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OvidiuB
Journeyman
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Wearables
Same here on S10+ and galaxy watch 46mm.

No matter what I try, even resetting the watch, the update won't install
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Fellgarm
First Poster
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Wearables

Same for me, 46mm with Pocophone

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bogdanoctavian1
First Poster
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Wearables

Same here on Note9 and galaxy watch 46mm.

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GreatAnubis
Explorer
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Wearables

I've tried resetting Galaxy Watch.... I was hoping I'll fix the issue that way. Nope. Don't do that, the issue remains. 

KiRiON
Apprentice
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Wearables

Same here with a 46mm Galaxy Watch. The comments in the german Samsung store has around 900 posts with this Problem. Samsung Hotline didnt know what to do.... Hello Samsung?

 

baster555
Journeyman
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Wearables

I asked about this problem to Samsung.lv. They could no help. Samsung - what happened ....

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GreatAnubis
Explorer
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Wearables

So, am I eligible to ask for refund? It's not working add they told.