29-05-2019 01:50 PM
After Samsung Galaxy Watch 42mm with One UI update, I can't install Samsung health update on the watch. Watch just disconnects when update is installing. I have Samsung Galaxy S9 (One UI) & Samsung Galaxy Watch 42mm (One UI).
29-05-2019 06:59 PM
Same for me Galaxy Watch 46mm and Galaxy note9.
Upgrade will download and then install forever....
Same issue while trying to install new Apps to the watch.
29-05-2019 07:13 PM
Same here Galaxy Watch 42mm
29-05-2019 07:37 PM
Same for me, Galaxy note 9 with Galaxy watch 46mm
29-05-2019 08:49 PM - last edited 29-05-2019 11:19 PM
Same here with 46mm and OnePlus phone
edit: unlike others I was able to install another app, but the installation of the Health app still ends in loosing connection with the watch and a botched install. So it has something to do with this specific app, so it seems - or at least with an app that has a close relation to the connection between watch and phone.
29-05-2019 11:15 PM
Same with 46mm, OnePlus 5T
29-05-2019 11:21 PM
i have the same problem 🤔
30-05-2019 06:02 AM - last edited 30-05-2019 06:15 AM
Same in my case. I am able to download it, but during installation phone lose connection with watch. OnePlus 6 and Galaxy watch 46mm
30-05-2019 10:14 AM
Same in my case. I am able to download it, but during installation phone lose connection with watch. Galaxy S9 and Galaxy watch 46mm
30-05-2019 12:14 PM - last edited 30-05-2019 12:16 PM
Galaxy S8+ (One UI) and Watch 46 mm (One UI) here.
Had the same problem as you. Fixed by
1. Update Samsung Health on Watch and let it disconnect.
2. Reconnect manually and make a backup of Watch to account.
3. Reset Watch, put backup back.
4. Samsung Health is now updated on connected Watch.
Edit 3:
Factory reset ...