19-09-2019 04:36 PM - last edited 20-09-2019 09:34 PM
Watch active 2 clearly ignores bpm when estimating calories burnt, which is very wrong!!! Please, correct it! Otherwise, the watch is useless. This was the same problem with active (1) as well.
(Aerobics was tracked as " other workout" on the watch because it soes not have... aerobics 😂🤔🙄🙄🙄)
27-09-2019 03:53 PM
I had the same issue. The device does not calculate calories burned correctly. I contacted the company and they acknowledged this is an issue. I find it absolutely unbelievable that they just released a fitness product that doesn't correctly calculate calories. it's absolutely mind boggling. It's a ***** shame because this watch is awesome for everything else. I have had Samsung phones for years. I was so excited to try this watch. One would think that if ACTIVE was in the name, it would work as a fitness device. Unreal.
Here is a snip from my chat with the first Samsung rep:
28-09-2019 11:19 AM
Well, yeah, I feel the same. Switched to S10 from Huawei, really loving it... But the watch... I had to return the active (1) due to a terribly off heart rate monitor. The 2 is better (not great), but now sports tracking is sooo disappointing... I gave up fitbit after 5 years, and I enjoy the active 2 watch so much more now, do not want to switch to anything else... (no apple for me).... I am waiting for Samsung for now. I believe this can be fixed on the current hardware
01-10-2019 04:25 PM
09-10-2019 05:17 PM
That doesn't seem correct!
171cm
84.5kg
39 years old
10-10-2019 08:37 PM
I'm having exactly the same issue; bought the Samsung Active 2. Done 4 spin classes, all of them where my HR was similar and yet the calories range between 300-500cals. Then, I tried another class, HR was a lot lower, and somehow burnt 800 calories. It's totally inaccurate; I just bought it last week and considering returning it.
16-01-2020 08:50 PM
I'm not 100-percent but I believe the higher your heart rate the less calories you should burn this is because you are in a high intensity zone building your fitness your fat burning zone is when your heart rate is raised but not flat out you will burn more calories in fat burn zone normally for me around 130-150 beats per minute
05-02-2020 02:05 PM
Hey everyone, I see they released an update a while ago saying "– Improved accuracy of calorie measurement based on heart rate sensor"
Is this still a problem?
14-05-2020 05:56 AM
Hello,
unforunatly not,
iam using it for a week now and this (and battery life, which i knew before) is the only thing that is really a negative.
But its such a big one that i am thinking about returning the watch for the last few days...
14-05-2020 06:02 AM