I got me a Samsung Galaxy 4 watch to help monitor my heart,woke up last night feeling my wrist was burning so bad,I automatically took it off and had a bubbly blister burn ,1rst degree doc says, then I called Verizon I eas told I can return it but will have to pay for it regardless,im like say what,I get a pretty sever burn from the watch and I gotta pay,I asked if they're any other burns such as mine,i was told absolutely not,then got hung up on, I purchased a laptop, Samsung,the one that can bend, touchscreen with stylus and received a $200 plane jane laptop, which im able to return and get a refund,customer service needs 2 treat customers w/ respect not like oh well! #burnedbySG4watch#stillburns
@hamiltonggs: I'm really sorry to hear that you have encountered this issue with your Galaxy Watch 4. As you are based in the U.S I am unfortunately unable to progress your query from this position, but please be assured that we take matters of customer safety very seriously. What I would suggest is reaching out to the relevant support team in your region to make them aware of the issue, and an advisor will be able to get this escalated for you.
I wish you all the best, and apologise for any discomfort this has caused you.