I got me a Samsung Galaxy 4 watch to help monitor my heart,woke up last night feeling my wrist was burning so bad,I automatically took it off and had a bubbly blister burn ,1rst degree doc says, then I called Verizon I eas told I can return it but will have to pay for it regardless,im like say what,I get a pretty sever burn from the watch and I gotta pay,I asked if they're any other burns such as mine,i was told absolutely not,then got hung up on, I purchased a laptop, Samsung,the one that can bend, touchscreen with stylus and received a $200 plane jane laptop, which im able to return and get a refund,customer service needs 2 treat customers w/ respect not like oh well! #burnedbySG4watch#stillburns
Umm excuse you¿For you to say it's not a burn, i went to Verizon store and yes ots a burn looks worse today,
ok so your saying its not a burn or its a allergic reaction, Hello its a burn blister! The lady at the Verizon store even aknowedeged it was a burn along with my local E.R ,its worse today than yesterday,If im going to be talked to like a liar or child shame on you that's VERY RUDE & unprofessional, I woke up to my wrist BURNING HOT 🔥@4A.M THET BACK OF WATCH WAS HOT TO THE TOUCH, so Verizon says its a Samsung issue, Samsung say's its a Verizon issue, 🧐 🤔 im thinking this will be my lawyers issue, "because" im not paying for this device that clearly burned me by overheating,and by the looks of it there has been multiple reports being burned from watch over heating, Im in awe ,I have always been a Samsung gal,but the response im getting on both ends (Verizon & Samsung) I see I will have to go to the next step, channel 3 news in my area would love to do a story on this one!
I have nothing to gain by this. Other than aggravated no one wants to do anything about this issue. And I already had a appointment for DR. Over my heart having to be stopped and restarted because my heart rate was 203 and wouldn't go down for no apparent reason.
Im 47,worked 22 year's in the medical field, and Im living a happy normal life thank you.
I know a burn from a blister
1.Too be heard& understood The watch over heated ,burned my skin.
2. To be treated like the paying customer that I am and to spead awareness about this watch.
Im feeling better 🙏 ty
For 1 *****, No I went to the Verizon store as directed BY REPRESENTATIVE over a phone call with Verizon,and was told to take my device into local store,I was then told when she looked,but I was told I have to go to a different Verizon or Samsung to deal with this (they our through a private TCT*) so that store couldn't help with device,and she saw the burn herself mafe that comment, and ##2 *****, I'VE worked as a CNA, hospital,E.r & a care plan corrdinator, assistant manager @ a assisted memory stepdown unit, worked in a clinic and nursing, you're a sad sad person, what if I pushed a dammm broom or mop at least I would have work, your a bully that thrives on putting people down,get a life,a job instead of being rude AF....