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Original topic:

Burn and Allergy on wrist Gear Fit 2

(Topic created on: 15/02/21 03:24)
iris55
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Wearables

I started experiencing some itching and redness in my left wrist, were I normally wear my smartband. After removing it I noticed how tingly and red the area was so I decided to keep it off and wait for the skin to heal. 

I got a pretty ugly burn (looks exactly like burning the skin with a hot stove and is quite uncomfortable) and several days after the skin started peeling off. 

This has never happened to me before with other smartbands I´ve used (which I´ve even kept all night to track my sleep patterns) but I´m now terrified of using the watch again. I don´t want to keep damaging my skin and now I have an unusable device. Might be a solution to change the band that comes with the watch?IMG_20210208_120726.jpgIMG_20210206_232543.jpg

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7 REPLIES 7
papashaun
Smooth Operator
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Looks painful ! Have seen a few comments over the years on various smartwatch- apple, gear frontier3 etc etc though your " burn " is the worst photo I've seen
A few people reckon it's due to sweat / moisture under the silicon band. Did see a couple of comments about putting a light dusting of baby talc on the inside of the band ( but not tried it myself ) Other wise would agree that maybe changing the band to maybe a leather one if you can might help
DMints
Apprentice
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did you wear the watch whilst showering or in the bath, I had a worse reaction after I did,
something to do with soapy water in my case,
not had a reaction since
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Looking4vehicles
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Lawyers get ready 

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SaudA
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Hi @iris55, sorry to hear this. We take such cases very seriously. I've sent you a PM with more info, please respond to it when possible.


RunningRose
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Hi SaudaA,

I’ve had my Galaxy fit2 just over a week and I’ve had to stop wearing it due to it burning my wrist. 
I’ve got photographs if required. Can you help me please?

Best regards

Rose.

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StephK1
Moderator
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Hey RunningRose, 

We're sorry to hear about this issue with your watch, and we take these cases very seriously. I've sent over a PM with further info regarding this, please reply when possible. 

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Coco2704
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I have the same issue! My wrist is currently "burnt" in 3 places, main one being where the sensor sits. Really itchy & irritated! 

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