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Original topic:

Buds+

(Topic created on: 28/02/20 19:23)
Hotchilidog
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Wearables

The problem I have is if I pause whatever I am listening to and come back to it later the buds are not synced to each other. I have to reset then pair them again to fix.  Has anyone had this issue? It happens everyday. Especially when I pause an audio book then try to restart. 

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Jonathan1205
Samsung Helper
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Hi Hotchilidog,

 

Are you still having issues with this? What troubleshooting steps have you gone through already? What phone have you got paired with the Buds+? 

Hotchilidog
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Yes they still stop if not used for a while. The main problem I have been having is my left bud battery goes down twice as fast as my right. They also discharge faster after second 100 percent charge from container.

I also get a lound discharge of noise in both ears once or twice a day in different locations. 
I use these on my note 9.
-Mike
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Hotchilidog
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I have had tickets with Samsung support for this. I have asked they be replaced but never got a response just a song and dance to see how they do. Now it has been past the 30 day mark. I won't be buying any other Samsung products because of this type of service. I would not be surprised if they remove this comment.
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