06-07-2021 06:27 PM - last edited 06-07-2021 06:29 PM
06-07-2021 06:46 PM in
@Jimmyh3232: If the LED on the outside of the case is turning red when you connect to your charger, then I recommend removing the Buds temporarily and leaving the case to charge for around 30 minutes, or longer, to allow chance for the case to charge. Now, disconnect the case from the charger and place your Buds back in their holsters, making sure that the charging contacts are lined up. Does the issue persist?