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Original topic:

Buds pro - right earbud not detecting its in my ear

(Topic created on: 23-08-2022 02:48 PM)
Loli5
First Poster
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‎23-08-2022 02:48 PM - last edited ‎23-08-2022 04:06 PM by Moderator ) in 

Hi, my right earbud (buds pro) dosent understand that its in my ear, which blocks features like active noise canceling and ambient sound. I cleaned it and it still didnt work... what should I do?

2 REPLIES 2
Andrew2735
Pioneer
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‎23-08-2022 06:50 PM in 

Contact Samsung on Twitter and explain there.
0 Likes
Obsydian
Black Belt 
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‎25-08-2022 07:01 PM in 

Check the fit is right and test using the feature in settings.
Regards, Obsydian

DAILY DEVICES
ZFold4 [Mobile], Pro5 [Watch], S8 Ultra [Tablet], Book2 Pro i5 5G [Laptop], Buds Pro2 [Buds] M70A 32/43" [Monitor], Smart Tags+, iPad Mini 5 and iPad Pro 12.9 GEN2 [Tablets], Dell Inspiron G5 Laptop

HOUSEHOLD DEVICES
ZFlip3 and ZFlip4 [Mobile], Watch5 40mm and 46mm [Watch], S7+ and S6 Lite [Tablet], QN95A [TV], Q900A [Soundbar], MC28M6075 and MC32K7055 [Microwave], Jet 75 Complete (Vaccum), Samsung Level [Speaker], Buds Pro [Buds], iPhone 12, iPad Air 2, Air tags