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Original topic:

BUDS PRO - AMBIENT MODE AND WHITE NOISE

(Topic created on: 21/03/21 05:11)
pete991
New Member
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Wearables

My new BUDS PRO direct from Samsung - have background white noise when ambient mode is turned on - this is noticeable at medium and as you increase to high it gets worse - both buds affected - returned and new buds issued but with exactly same issue - Samsung is this normal or a expected ? When I attended the service centre the staff said his own Buds Pro didnt have the problem and with completely without any white noise. 

Anyone else have this issue and can SAMSUNG comment please so I know whether I should be sending my buds back again or that this is a software issue

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