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Buds issue with app which uses the microfone

(Topic created on: 18-06-2020 02:35 PM)
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DaveTheGreen
Journeyman
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Dear community,

 

few days ago I buyed the samsung buds.
Their are great. The sound is good and my voice in calls is also fine.
BUT
If I use an app which use the microfone (e.g. Whatsapp call / voice message, dictaphone etc) will prefered the Phone mic.
I'm not able to use my buds microphone in these apps.
Is this a software issue or a prophe with the buds?
It will be nice to know.
If I'm not able to use them e.g. while a skype call, their will be useless for me.

Thank you very much in advance.
Best regards,
Dave

24 REPLIES 24
sredxny
First Poster
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I have the same issue. If i get on a whatsapp call then after a few minutes the earbuds get disconnected and attempt yo connect again. This is a repetitive issue and now when I get on a call I know that is not safe  to use the earbuds.

 

I have a Samsung A7

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Babakhp
First Poster
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Me having the same problem

I have galaxy note 10 plus and buds plus.

Samsung voice recorder and whatsapp and all other apps except the phone itself cant use the mic from buds+.

I have latest updates on phone and apps and buds+ and all apps have  permissions.

Dont't know why it is like that.

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Jyuste
Journeyman
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Same here.

Galaxy A71 here with galaxy buds.

Everything up to date.

Did some phone calls and everything was cool.

Then sent an audio message via WhatsApp and since I was moving around half of it was unintelligible cause it used the phone's internal mic. Turns out that outside the regular phone calls it always defaults to the intenal microphone.

Any solutions?

Any solutions?

lmgerhard
Student
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Hello I have a samsung s9+ and samsung buds, all updated software and having the same problem.

I can send messages with buds microphone when connected to telephone, they always reach to phone microphone.

 

This is so frustrating. Can you please help?

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mtomas
Explorer
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I have the same problem... Any news about fixing this?

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shahrokhi
Student
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 i have same problem with s10 plus 

we samsung fans are waiting for an new update to fix this problem very soon 

tnx

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shahrokhi
Student
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 i have same problem with s10 plus 

we samsung fans are waiting for an new update to fix this problem very soon

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Members_sF4OObP
First Poster
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Hi community,

I'm using the new s21 ultra and bud+ which is also having the same issue. 

Whish this could be solved with an update on the phone software or buds. This is very trouble some at the mo. Especially trying to send a voice note on the move.

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Alfan
First Poster
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OK! We know everyone here is having the same problem. DOES ANYONE HERE know how to fix it?  

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SérgioPM
First Poster
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Apparently no. 

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