@Burgess84 You may find the following thread helpful to you here-
Let us know how you get on!
Hi @Burgess84 If following advice there are still issues you may wish to consider Memory Fam Tips, some customers found they offered a solution. https://www.amazon.co.uk/Silicone-Anti-Slip-Replacement-Charging-Reducing-Gray/dp/B091YDNKPK
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 5.0,Android 13 .
If you are using it for exercise, running then it is a lost cause. No matter what one tries they will never remain in the ears.
They have been designed to fall. My workaround is to disable touch commands so I can readjust them whilst running. I does not matter if they are buds pro, buds 2 pro. I think that all Samsung in-ear-canal buds suffer the same problem.