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Original topic:

Buds 2 microphone issues

(Topic created on: 04-01-2023 12:27 PM)
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doka380
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Hi, I'm having problem with Galaxy Buds2 microphone quality on both MacOS and Windows 10 laptops, while it's ok with Samsung Galaxy S9+ (in same place, so excluded variant with noisy environment). Below is link to two recordings, done on Macbook, on both of them I started creating noise _before_ started recording:

1) Recording1 - I was just repeating same phrase with same loudness. In some moment it detected that I'm talking.

2) Recording2 is more interesting - I was producing single tone at same loudness and microphone wasn't detecting sound at all until I screamed - and in few seconds after this recorder started voice recording. This is reproducible.

So, MacOS more or less, but detects voice, but my main problem is with Windows 10: regardless of I'm talking or screaming, it says after microphone test "The highest value we saw was 1 percent".

I think, though, the problem not in these operating systems only, but in Buds2's firmware as well and their algorithms of voice detection. Both examples above demonstrate +- same behaviour: when I'm talking (or screamed in 2nd example), it detects changes sooner or later. Why Windows 10 behaves differently - is another question.

The link to recordings: https://drive.google.com/drive/folders/1HM5Je8SIEtpDmn2CMhFzVlqDJdPJ4tKl?usp=sharing

Buds' model is SM-R177, firmware is latest (R177XXU0AVK5).

Any ideas what can be done to make not too cheap earbuds work well with not just mobile devices?

Thank you.

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Obsydian
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I gave up.using mine for WebEx or Teams, tried everything but always told I could barely be heard
Regards Obsydian - (Car & Tech Evangelist)

MY DEVICES: ZFold4, Watch6 Classic, Book2 Pro i5 5G [Laptop], Buds Pro2, M70A 32 & 43”; [Monitor], Smart Tags, Dell Inspiron G5 [Laptop] / FAMILY DEVICES: ZFlip3, ZFlip4, ZFlip5, Watch6 Classic, S8 Ultra; S7+ [Tablet],  Buds Pro, iPhone 12, iPad Air 2, Air tags, iPad Mini 5, iPad Pro 12.9 GEN2 [Tablets] / HOME DEVICES: QN95A [TV], Q900A / SWA900S [Soundbar, Rears], MC28M6075 and MC32K7055 [Microwave], Jet 75 Complete (Vacuum), Samsung Level [Speaker]
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doka380
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I'm sure that issue with primarily with Buds2 and hope it can be fixed, because I was buying these earbuds to work with 3 devices, not just with mobile phone. I hope information I gave is enough as starting point to research.

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Obsydian
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I resorted to buying the Samsung wired USB headset to use with my Samsung Book2 Pro, as I have tried everything and many hours, for the issue to still persist.
Regards Obsydian - (Car & Tech Evangelist)

MY DEVICES: ZFold4, Watch6 Classic, Book2 Pro i5 5G [Laptop], Buds Pro2, M70A 32 & 43”; [Monitor], Smart Tags, Dell Inspiron G5 [Laptop] / FAMILY DEVICES: ZFlip3, ZFlip4, ZFlip5, Watch6 Classic, S8 Ultra; S7+ [Tablet],  Buds Pro, iPhone 12, iPad Air 2, Air tags, iPad Mini 5, iPad Pro 12.9 GEN2 [Tablets] / HOME DEVICES: QN95A [TV], Q900A / SWA900S [Soundbar, Rears], MC28M6075 and MC32K7055 [Microwave], Jet 75 Complete (Vacuum), Samsung Level [Speaker]
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Obsydian
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Mobile, tablet are fine.
Regards Obsydian - (Car & Tech Evangelist)

MY DEVICES: ZFold4, Watch6 Classic, Book2 Pro i5 5G [Laptop], Buds Pro2, M70A 32 & 43”; [Monitor], Smart Tags, Dell Inspiron G5 [Laptop] / FAMILY DEVICES: ZFlip3, ZFlip4, ZFlip5, Watch6 Classic, S8 Ultra; S7+ [Tablet],  Buds Pro, iPhone 12, iPad Air 2, Air tags, iPad Mini 5, iPad Pro 12.9 GEN2 [Tablets] / HOME DEVICES: QN95A [TV], Q900A / SWA900S [Soundbar, Rears], MC28M6075 and MC32K7055 [Microwave], Jet 75 Complete (Vacuum), Samsung Level [Speaker]
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Obsydian
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I even installed the Buds Manager on my Samsung laptop to try that, same result.
Regards Obsydian - (Car & Tech Evangelist)

MY DEVICES: ZFold4, Watch6 Classic, Book2 Pro i5 5G [Laptop], Buds Pro2, M70A 32 & 43”; [Monitor], Smart Tags, Dell Inspiron G5 [Laptop] / FAMILY DEVICES: ZFlip3, ZFlip4, ZFlip5, Watch6 Classic, S8 Ultra; S7+ [Tablet],  Buds Pro, iPhone 12, iPad Air 2, Air tags, iPad Mini 5, iPad Pro 12.9 GEN2 [Tablets] / HOME DEVICES: QN95A [TV], Q900A / SWA900S [Soundbar, Rears], MC28M6075 and MC32K7055 [Microwave], Jet 75 Complete (Vacuum), Samsung Level [Speaker]
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orex0v
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Hey, I have the same problem.

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