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broken galaxy watch 4, how to get money back

(Topic created on: 23-02-2023 12:44 PM)
First Poster

Hello, I have a problem with the constantly breaking GPS module in the Galaxy watch 4. Today I will call and send it for warranty 3 times because the GPS is down again. Generally, it falls every 2 months, but unfortunately at the beginning I did not know and after about half a year I was using a watch with a non-working GPS. Samsung performed various updates and tried to download the gps from the phone. It took a while before I realized it was the same recurring problem. So back to the topic. My watch is completely useless, every 2 months the GPS module fails. I don't want it anymore, they keep replacing my motherboard on the website, it's ok for 2 months later again. And here is my question, is it possible to return the watch and get a full refund for something that still does not work and breaks down? The watch is still under warranty for a few more months, maybe a year, I don't know exactly.

Thank you in advance for your help and best regards