Normally, when outside in bright light, "outdoor mode" for brightness activates: the brightness goes to 100% automatically and cannot be adjusted to a lower level (the brightness-setting is intentionally readonly).
All of a sudden this functionality does not work anymore, and my watch stays at the pre-set brightness level 2, which makes the watch not readable in daylight. Until a couple of days ago everything worked fine.
To fix this, I tried all the steps on the Samsung trouble-shoot page https://www.samsung.com/us/support/troubleshooting/TSG01003135/ :
- enabling/disabling 'auto low-brightness' (which does work fine, so it seems my problem is not a physical sensor-issue), enabling/disabling power saving-mode, etc...
- rebooting the watch
- rebooting my phone
- checking damage (no damage)
- and finally factory-resetting and re-installing the watch
None of them solved the issue.
Anyone any ideas, or the same problem?
Watch: Samsung Galaxy Watch Active 2.