19-12-2022 10:53 AM in
Hi @Smart watch ,
I'm sorry to hear that this is not working. May I ask where did you get the watch and phone from? As far as I can see a Galaxy Watch and Samsung Galaxy smartphone are required to use Samsung Health Monitor app. Due to country restrictions in acquiring approval/registration as a medical device, Samsung Health Monitor app only works on watches and smartphones purchased in the countries where service is currently available.
- Supported watches: Galaxy Watch4, Galaxy Watch3, Galaxy Watch Active2 and later released Galaxy Watch and Active models (excluding Galaxy Fit)
- Supported smartphones: Samsung Galaxy smartphone with Android N OS version or higher
- Samsung Health Monitor Blood Pressure app is available in 39 countries (Austria, Azerbaijan, Belgium, Brazil, Bulgaria, Chile, Croatia, Cyprus, Czech, Denmark, Estonia, Finland, France, Georgia, Germany, Greece, Hong Kong, Hungary, Iceland, Indonesia, Ireland, Italy, Korea, Latvia, Lithuania, Netherland, Norway, Poland, Portugal, Romania, Russia, Singapore, Slovakia, Slovenia, Spain, Sweden, Swiss, UK and UAE, as of Aug. 11, 2021).