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Original topic:

battery draining to fast

(Topic created on: 20/03/21 07:59)
Anniebell33
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Can any one help..... 

My watch is suddenly draining super fast. I put it on for bed at 10.30pm last night it was 100% , I put it on sleep mode. Woke up at 6.30am and its on 30%. 

Normally it lasts all night and day... HELP...

It seems to be since the last update 
 I have done a factory reset and discounted it from my phone. And started a fresh. 

I thought I had cured it as yesterday it was fine. But this morning its drained all the battery..... help!!! 
13 REPLIES 13
AshS20
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has this just happened once or is it every night?
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Anniebell33
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it has happened for a few nights.

I thought I had fixed it. as the night before it didn't do it. yesterday morning I woke up on 96%
then gutted this morning when I woke up on 30%
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joe2jo
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l haed the same problem l was looking at Facebook my phone was on 100% i was on Facebook for 10 minutes before it told me that it had 15% in it

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Stephanie-Loomis
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Glad I'm not alone--the watch is losing 1% per minute since the last update--- even with a reboot and no movement.

 

What's the deal? More importantly, what's the fix????

Anniebell33
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thank god its not just me. its driving me made
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Smiletic
Apprentice
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Hi, in the last two nights my active 1 has the same problem. I charged before sleep to 100% and around three o'clock the battery finished. 

Anniebell33
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its doing my head in. I have booked a video call with Samsung today. hoping they sort it out
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Anniebell33
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just spoke to Samsung. they are having my watch in to repair. Great service. let's hope it can be fixed and the solve the loosing battery.
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Stephanie-Loomis
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Please share what you learn!

 

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