battery draining to fast

[Anniebell33]

Can any one help..... 

My watch is suddenly draining super fast. I put it on for bed at 10.30pm last night it was 100% , I put it on sleep mode. Woke up at 6.30am and its on 30%. 

Normally it lasts all night and day... HELP...

It seems to be since the last update 

 I have done a factory reset and discounted it from my phone. And started a fresh. 

I thought I had cured it as yesterday it was fine. But this morning its drained all the battery..... help!!! 

[AshtabS9Ultra]

has this just happened once or is it every night?

[Anniebell33]

it has happened for a few nights.

I thought I had fixed it. as the night before it didn't do it. yesterday morning I woke up on 96%
then gutted this morning when I woke up on 30%

[joe2jo]

l haed the same problem l was looking at Facebook my phone was on 100% i was on Facebook for 10 minutes before it told me that it had 15% in it

[Stephanie-Loomis]

Glad I'm not alone--the watch is losing 1% per minute since the last update--- even with a reboot and no movement.

What's the deal? More importantly, what's the fix????

[Anniebell33]

thank god its not just me. its driving me made

[Smiletic]

Hi, in the last two nights my active 1 has the same problem. I charged before sleep to 100% and around three o'clock the battery finished. 

[Anniebell33]

its doing my head in. I have booked a video call with Samsung today. hoping they sort it out

[Anniebell33]

just spoke to Samsung. they are having my watch in to repair. Great service. let's hope it can be fixed and the solve the loosing battery.

[Stephanie-Loomis]

Please share what you learn!