20-07-2021 04:58 PM
20-07-2021 06:08 PM
@Theo1962: I'm not sure which promotion you're referring to. Please can you confirm which device the offer was attached to, along with when and where you purchased it, and I will have a look into this for you.
20-07-2021 08:20 PM
20-07-2021 08:20 PM
20-07-2021 08:34 PM
@Theo1962: Thank you for confirming. If you received an email confirmation at the time to state that your claim had been successful, but you haven't received your Galaxy Buds+ then I recommend reaching out to the Promotions Team at aseriesbuds@samsungpromotions.claims quoting your claims reference, and an advisor will be able to look into this for you.
20-07-2021 09:14 PM
21-07-2021 03:28 PM
23-07-2021 09:28 PM
No,an email confirmed I was getting them ,so I waited. Then lastnight I figure I'm going to see if I got a tracking number , and found an email saying that I.had to send in some e voucher by July 19th to get them?! I never got an enough her from them. Or insteu tons to send an email voucher. It is a total scam to sell their phones. What can we do about it?
23-07-2021 09:29 PM
Did they help you? I doubt it...they set u.up for failure to ensure we don't get the free headphones.
23-07-2021 10:01 PM