A few weeks ago it just completely stopped tracking my sleep. Done a factory reset still not recording sleep. I work offshore on a vessel. When I come into port and have a phone signal it appears to track my sleep. As soon as I'm back offshore with no signal it stops again. Very strange
Has anyone had any response from Samsung on this or found a solution that works?
Nothing, it seems they don't care!
Am the same situation as you mate, a also work offshore on a vessel and the exact same thing has happened to mine.
Did you find a fix for it?