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Original topic:

ANC seems to be working in reverse

(Topic created on: 04/04/21 02:43)
GraemeD
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Wearables

Got my new Buds Pro with my S21 Ultra on release date and have updated both to newest software. When I use the Buds Pro with ANC set to high outside I get lots of wind noise which is the last thing I would have expected - on Ambient mode I would have thought? If I turn ANC off then it's a far more discreet sound....is there an issue with my Buds Pro?

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AndrewL
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@GraemeD: I'm sorry to hear that you're having some trouble with Active Noise Cancelling on your Galaxy Buds Pro. The feature does cover a wide range of sound frequencies, however where wind is concerned it may not be as effective at cancelling external noise. Have you noticed if ANC works as expected with external sounds such as conversations? Also, you may notice whistling sounds if your Buds Pro are worn too deep within your ears, therefore you may wish to try loosening the buds in your ears to see if you notice an improvement. 


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