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Am I entitled to it?

(Topic created on: 17-02-2021 09:56 AM)
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c0tt0ntale
Apprentice
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SO
When I purchased my contract it was through 3 for the phone and watch bundle valid until the 12th Jan 2021 
I purchased it on the 14th and was told on 2 occasions by a 3 representative that despite getting the contract on the 14th I was still able to claim the watch as Samsung had extended the offer dates,
I've checked my 3 app on phone and computer and also Samsung websites, 
Does anybody know if they did extend the date on this offer and am I actually able to claim the watch with my contract being taken out 14th of Jan 2021?? 
Its been bugging me for a while and it's still showing as claimable on my members app.
Ty in advance guys 😊
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6 REPLIES 6
tinglish
Hotshot
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you can always put the claim in and see.worse case is Samsung say no🤷.
good luck hopefully you can claim 👍
Pugs1957
Samsung Members Star ★
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From what I've read, the cut off point is the 12th for orders. I would try to claim, if that's what the app is showing.
c0tt0ntale
Apprentice
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thanks guys I think I'll still try give it a go 😊 will keep everyone posted 💪
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tinglish
Hotshot
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yeah please do.also what is the claim for?
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c0tt0ntale
Apprentice
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the Samsung smart health watch
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tinglish
Hotshot
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ah nice!, definitely worth putting a claim in then,worse case is they say no.
good luck I hope you get them 🤞