I am really really struggling to get anywhere with the Samsung shop. Despite sending countless emails and spending over 10 hours on the phone, I am still not in receipt of my promised refund.
I would usually initiate a charge back but the credit card provider can only charge the original transaction amount and Samsung took my trade in which they have already recycled.
Therefore I am left with no option but to take Samsung to court to get the full refund including the trade in + my costs back.
Has a) any one any experience of this and b) does anyone have the correct address to file the papers to?
Thanks all in advance.
Sunny_side, I simply wonder is it really can be helpful, or not. Any person can protect their rights in the court, and they don't need to be professional lawyers for that, they simply need to know firms, where they can hire them. For example, this site ( weblink: https://federal-lawyer.com/arizona/phoenix-federal-defense/ ), where I could find my own lawyer, when I needed to resolve my lawsuit.
Samsung collected its 2 faulty TVs and 3 months now, no refund
The worst multinational thieving company.
Even kebab shops are more professional than Samsung
I want to take Samsung online shop ireland to court.
I am going to the small claims court, but for this I need their address.
Is there any representative in ireland or is it Samsung UK? Or other?