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Original topic:

active watch

(Topic created on: 07/02/21 21:24)
AGNELukas
New Member
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Wearables
Hi, i keep trying to contact samsung and find out how to book repair of my watch without having serial number (Lost box), any ideas if i can do it only with proof of purchase?
7 REPLIES 7
AshS20
First Poster
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Wearables
I shouldn't see why not they usually come to you as well, does the watch work at all? can you access the menu?
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AGNELukas
New Member
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Wearables
watch is completely dead, and to book repair they keep asking for serial number, would samsung know this number from purchase details?
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Denzel49
Observer
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Wearables
you can find the serial number from the Samsung wearable app
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AGNELukas
New Member
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Wearables
how to find it if watch not connected because its not working?
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AshS20
First Poster
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Wearables
if you go into the Wear app you may be able to find it on there if it was connected recently, if not there is not really any other way
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AGNELukas
New Member
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Wearables
found it on wear app! thanks
AshS20
First Poster
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Wearables
Nice! glad you sorted it
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