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Original topic:

Active Watch 2 Inaccurate HR and sleep recordings

(Topic created on: 22-06-2021 10:48 AM)
JBP
Apprentice
Options
Wearables
Been using my Active 2 for a week, right after having the software updated. For the first few days I used my old fitbit simultaneously. Completely different sleep records!!! I average 1 h deep sleep according to Fitbit, and less than 30 min with Active watch. Also, it seems to be under-estimating my Hr: measures 120, when I know I'm well above when exercising vigorously, as I checked with the fitbit and the hr monitor on the bike, which show approx the same. This is definitely a Samsung issue and I'm hoping they can sort this... HR is The essential thing! Disappointed.  ( and I know I'm wearing my watch right, properly placed and proper tightness). Could the SAMSUNG team please provide an answer for this! 
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