Active 2 watch burning wrist

[MiniLilPanda]

I got my active 2 watch about a month ago and I noticed some discomfort in the beginning but now it seems that im getting what look like burns on my wrist. Is anyone else experiencing this? 

[Fiona26]

I had a rash caused by the silicon strap. I bought a leather strap and I no longer have the issue. I have read that some get this burning from the back of the watch itself and not the strap. Not sure what can help if it's the actual watch back that is causing yours.

[KholaI]

Hey @MiniLilPanda 

Sorry to hear about this. It's definitely unusual, and we'd like to look into this with you. Could you please drop @Sam_UK a message with more info?

[WalterFox]

I had the same problem in the beginning. the solution is simple, you can't tighten the belt too tight, leave some slack and the problem will be gone