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Original topic:

Active 2 stopped charging - 2 different docks

(Topic created on: 08-11-2021 04:47 PM)
HyperPete
First Poster
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Wearables

My Active 2 watch stopped charging yesterday.  It was a gift, January 2021. I tried charging on my dock, and my wife's (also an active 2) .  How do I go about getting a warranty replacement?

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2 REPLIES 2
xSteveuk
Black Belt 
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Wearables
Hi
This page maybe helpful to you

Samsung smart watch will not charge or power on

https://www.samsung.com/us/support/troubleshooting/TSG01003100/

https://www.samsung.com/uk/support/warranty/
HyperPete
First Poster
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Wearables

Thank you.  I just realized I posted to the UK forum.  I am in the US. I tried all but charging with watch powered off, and I am trying that now.

Thanks for your assistance, I appreciate it!