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Original topic:

Active 2 not charging

(Topic created on: 12-12-2019 10:31 AM)
Lennie
Apprentice
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Wearables

I have just purchased  the samsung galaxy active 2 watch I had it for 6 weeks it's now not charging. I have restarted the watch but it's still not working has any one any ideas what the problem is

24 REPLIES 24
Milesy
First Poster
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Wearables
Had mine for two yes and it's just stopped charging. I've bought a new charger but watch still not charging. Not a happy bunny....
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Kellyyorkshire
First Poster
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Wearables
I'm not sure if mines just not holding charge or its not charging. New charger purchased. I hope its not broken only had it a year. Surely they should last alot longer then that.
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01430
First Poster
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Wearables

Mine did the same thing after using it just over 1 year.  I called Samsung and they said I still had a short time left on the warranty, so they got me a return label and I returned the watch and charger.  They emailed me saying that it was no longer in warranty, and they wanted a lot of money to refurbish it (almost the same as a new watch would be).  I replied that they should just send it back to me.  When I received it back, everything worked fine.  I don't know if it was the exact same charger or if the sent a new one.  It continued to work fine for a couple of months, then stopped charging again.  I ordered an aftermarket charger on Ebay; just received it this morning and it will not charge the watch.  I know someone else who has a similar watch, I'll try to charge mine from his charger and see if his watch will charge on my chargers.  Judging from the other complaints, I'll probably end up getting a different brand of watch!

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01430
First Poster
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Wearables

Mine did the same thing after using it just over 1 year.  I called Samsung and they said I still had a short time left on the warranty, so they got me a return label and I returned the watch and charger.  They emailed me saying that it was no longer in warranty, and they wanted a lot of money to refurbish it (almost the same as a new watch would be).  I replied that they should just send it back to me.  When I received it back, everything worked fine.  I don't know if it was the exact same charger or if the sent a new one.  It continued to work fine for a couple of months, then stopped charging again.  I ordered an aftermarket charger on Ebay; just received it this morning and it will not charge the watch.  I know someone else who has a similar watch, I'll try to charge mine from his charger and see if his watch will charge on my chargers.  Judging from the other complaints, I'll probably end up getting a different brand of watch!

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Taryn85
First Poster
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Wearables

My watch doesn't always want to charge. Sometimes it charges a little then stops and then the battery drains even if its still plugged in. Tried plugging it in in different places. 

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