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Original topic:

Active 2 Bluetooth issue

(Topic created on: 13/04/20 18:25)
NC4
Apprentice
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Wearables

Hi,

I bought this watch on the 14/3/20 and have not been able to get the bluetooth connecting permantely.  I did manage to bring back to the shop the day before lock down and the technician just said to keep my app open!! I left thinking all sorted, but by the time I got home ....bluetooth was disconnecting.  I have no where to go now as shops closed and I am left with a very "un-smart" wath!!! 

I have done all the un-installs and fixs I could find, but I do feel this is a small setting I am missing! Every time I open my phone it disconnects.  Or if I start spotify on my run. 

I really hoep someone can help me, I was posting in the wrong community for a few weeks and getting no where! I am going crazy with this issue and lack of solutions.

 

Thanks,

 

 

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