I had the KS8000 from Richersounds. Followed the advice and within 6hrs Richersounds apologised acknowledged and offered me a credit to the original price £1449 On top of that they even let me use online codes to discount the new OLED i bought. Well played RS highly impressed. They said samsung were refunding them. Thanks to the original poster... so happy got a new 55" OLED and £50 spare for me to buy some treats!
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