Thanks @VSiam for clarifying. At least good to know everybody is helping each other out. ... View more

@AntS haven't heard much from you recently. It's clear the news is travelling fast about this update disaster. Just look how many pages of disgruntled people there are! As a moderator perhaps you need to tell the big chiefs at friendly Samsung hq. Unfortunately bad news travels quicker than good news... and as you can see from above post there are even problems on the latest flagship device... ... View more

@Rockchagin, thanks for your help on this! As it happens mine is 2, ie. not even up to 3 yet. Can I match with a 2 bootloader then? ... View more

May sound like a dumb question, but if you have only the first oreo update is this also the latest bootloader? I am in UK and have only the first oreo update and would like to downgrade if possible. BTW I'm done with Samsung. Selling units seems to be their only priority and I want a phone that lasts properly for a minimum of two years. They don't seem interested in this seemingly reasonable request. ... View more

For that reason I've turned off notifications of updates indefinitely. I really hope Samsung will sort this battery business out eventually....  ... View more

Hi, @SmashMix Yes James0071 is still here and active! I've been reading all the posts and a good deal of them are really helpful. Not being an expert in flashing roms etc. I've steered clear of modification so far but been really interested to see the results; so far unfortunately not there yet.... Do you think that because I started the post (thank goodness as it's been **so** much more helpful than Samsung) I can change the title? Willing to give it a try as you have made some good suggestions. ... View more

@Xsever Thanks for this. Really helpful information. What's the likelihood of it all crashing and bricking the phone? ... View more

Mine ends ERE8 on S7 Edge UK and have the problem. This is Oreo first OTA update in April.  ... View more

I haven't been issued with July update yet, in UK, so can't comment. From what I've heard on this thread it doesn't solve the inherent problem and Samsung seem unwilling (unable?!) to address it.    This thread has been going on for some time and I would be interested to hear if anybody has more to add. There has certainly been a lot of useful information passed around here from people, notably with the absence of Samsung, perhaps unsurprisingly. (Thanks to those who have contributed.) Personally I feel a lot more in the know since seeing so many helpful comments.    ... View more

They're right about statistics; sometimes the accumulated % is 200 ... View more

Thanks for that, confirms my suspicions about Samsung, basically denying facts because it doesn't suit them. I presume that this help desk service was giving you information that they had from a central database rather than just making stuff up to tell you. Can you confirm? I have a feeling that if this whole fiasco gets big enough and Samsung don't tackle it, it will prove breach of trust and may prove quite damaging to Samsung. A bit like their exploding battery a couple of years ago. I'm going to be looking elsewhere that's for sure. ... View more

I hope you're right on this, and I'm desperately trying not to be too cynical. Some time after this thread was started a moderator also said they would make sure it went to the development department which I thought was great. I also work in software. However being sure it gets to the dev department isn't the full story; it has to be prioritised to be looked at. I'd love to think it is high in the priority list of course.... we shall see.  ... View more

That may be the case for you. But there are two points to be made here. 1. Is the battery drain the same as Nougat was prior to the update to Oreo? 2. Without question my phone and many others have significantly more battery drain with Oreo than before the upgrade. It's not helpful to dilute the gravity of this thread by making out that there's no issue. Clearly there is an issue and it needs to be solved. ... View more

Thanks AntS. I know that on a poor signal the effect is worse, like its continuously polling for something. As previously said by posters the modem must be a massive clue. Do they look at this thread? ... View more

Hi, which carrier are you on and how did you access the carrier settings? I'm on Vodafone UK and can't see how to access them. Thanks. ... View more

Come on you guys time to act. This thread has gained a lot of traction so please pass knowledge of this thread to all your friends and colleagues with Samsung phones to make Samsung take note. It's unacceptable that a behemoth like Samsung treats its users of relatively recently purchased phones with such disregard. PS. Thanks to the moderators who escalated this - its good to hear its made the news at last. At my last count cell standby was 53% and counting. Desperate for a solution to allow 2 more years of trouble free s7 usage. ... View more

Great news to hear its beginning to be taken seriously. Thanks for the information.    ... View more

Hi AntS,   Thank you very much for your feedback to the topic, it's really appreciated.   Hopefully we can help out with reports, but I'm not sure there are any error log files to report as such since it's a function of the software rather than an identifiable and tangible bug. What would you (anybody) suggest on what to do to help out? ... View more

Interesting information, thank you. I'll try the app anyway. Possibly a rhetorical question for you: when they say display error, do they mean the cell standby or the actual battery percentage, or both? Most of the time the percentages don't add up to 100 either. And my battery drains quicker, and it is warmer to the touch than with Nougat.    In the absence of qualifying answers to these questions it makes me think that either they don't know what they're talking about or are fobbing us off. If Oreo was the problem there would be more than just Samsung people complaining elsewhere but I've seen no evidence to support this. Even some other Samsung phones are fin e apparently.   I really don't know what to do about this issue but unless Samsung or a moderator can do something constructive to help, downgrading is a serious possibility for me, despite the rhetoric.  ... View more

Hi LiamH,   Thanks for your communication. Hopefully you can see there really is a problem with S7 edge phones and Oreo. This post has gained a reasonable amount of traction in a few days and it's only the people who know to come to the Samsung Community and use the correct search terms and put the effort in to reply / add to the posts. Think about how many other S7 Edge customers there must be out there also with this problem but who haven't found this community forum yet.   As a moderator you must have some authority here which you can use to back us up. I'm happy to have a go at posting directly through the Samsung Members app, but equally since you recommend not flashing phones ourselves I'd recommend in return that you insist that Samsung remove the Oreo update so that more people aren't tempted to do exactly what you're asking them to refrain from. Will you do this?   Thanks. ... View more

If you look further down in this thread (you probably already have) you will see that moderator  LiamH  has replied about how to access the Samsung  Members app to report the issue. I don't know how effective that is having never tried it, but will have a go.   Thanks for the information on downgrading; very helpful. Have you had any problems with it? Apparently you can switch off the constant update notifications in developer options. This might help you. NB. LiamH has said that it's strongly recommended not to do that. But that information from Samsung is to be expected I guess...    This thread has gained a reasonable amount of traction since I posted so hopefully Samsung might realise there's a problem and not try to dismiss it as rogue apps, user incompetence, phone battery as it appears these are default responses.   In answer to your question about notifying Samsung directly, I simply don't know. I'm very wary of being fobbed off from various companies through unfortunate experience. First line support do their best (i've tried it) but with general scripting of which questions to ask and not being able to answer technical questions very easily it doesn't make it simple for consumers like us. Maybe numbers of people and complaints is the only way. Sorry I can't be more helpful. As far as I know this forum is for Samsung users to help each other and if a good moderator catches wind of what's going on he/she can make a big difference.   ... View more

Yes I've noticed that it is all about being on cellular network, particularly where there is a bad signal.   How did you find the process of returning to Nougat; where did you get the instructions, was it reliable and did it take a long time?   I also contacted Samsung support and they were next to useless. They were adamant that it is must be something to do with the phone. They didn't seem to understand or accept the fact that the change was a direct result of the software update. They even said they'd inspect the phone but if there wasn't anything wrong with it there would most likely be a cost to me. A dose of my experience/cynicism says that they're not going to do anything about this problem. I hope I'm wrong on this. ... View more