I have just upgraded from the galaxy s6 edge to the s9+, and first thing I always do is change the ring tones and message tones to all my contacts in my phone. I was disappointed when I couldn't change the tones to my messages in my new phone, I thought maybe I was doing something wrong or Samsung changed the way you set your message tones, so I took to the internet and came across this sites message board. And after reading all 9 pages (ironic) of complaints. I have surmised mostly at least to me and hopefully others see it as well that Samsung doesn't give a ***** 💩 , esespecially when they tell you to seek third party software, and the fact that early on in this forum you say that consumers voted to omit the setting of personal message tones was the reason Samsung left it out of the software. Then later you say it was a software problem effecting only the Oreo operating systems. So which is it? We didn't drop almost a grand for lies and missing basic features. And to everyone on this forum from the tone and what I could discern from the Samsung mods texts on this forum don't hold your breath for them to fix it. It sounds to me like they don't plan on making the same mistake on the next phone, but have no plans on fixing this one. Especially if they did an update to the S8s and now they to cant set their message tones anymore. And the model just says they have passed it along to the devs, which is a brush off to try and pacify everyone. This thread was started in March I believe it was and we are almost in June, and they have had a number of updates where a lot of you posted they had a chance to fix the problem, and they haven't. You have to read between the lines. I am just lucky I can take my new phone back and get another brand. I just feel bad for the rest of you who are past your return time and locked now into your contract and see that is why Samsung doesn't care because you already bought and paid for the phone. They already have your money. I have been a loyal Samsung smart phone user since the beginning. My very 1st smart phone was Samsung, but after reading all the comments on this thread and how Samsung has gone about handling it, i way dueces to ya. Time to move on to something new.
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