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- About MirceaForce
since
16-05-2018
Wednesday
MirceaForce
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25-07-2020
11:13 AM
maybe we will have the fix after all how is with the support from your side on samsung ?
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13-07-2020
11:26 PM
1 Like
@Arie67
this will not fix anything tried on my own same thing as sync from samsung health....
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06-07-2020
01:42 AM
since strava uptated their app 1.4.3 on the watch ..the app has more bugs then previsious one ..
after some time the app does not open
the proof I made a video
https://drive.google.com/file/d/15QByLJ9tIKJCTVC0RMUFyuQP3oEK8Xax/view?usp=sharing
p.s I will report to strava
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02-07-2020
03:30 AM
I think Sean did not understand me again ....
Sean (Help Center)
Jun 29, 2020, 10:16 PM PDT
As a workaround until the next version is available, please either record with the Strava mobile app or link and record with your Samsung Health account. Please follow this article for email updates on the issue. Thank you for your patience. Best, Sean Strava Support Team
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29-06-2020
03:03 PM
I have already give this threat to Sean for better understanding..I did replay to him what fixes will happen...can you also contact strava for this issue ?
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26-06-2020
01:52 PM
please contact strava and samsung and don't give up..it's our interes to fix this...
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26-06-2020
01:50 PM
I will not give up ..until this issue is fixed..please all do the same contract strava & samsung more tickets a chance to get it done ...they must fix this issue
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26-06-2020
12:50 PM
this is the message received form moderator Ants from samsung "Hi MirceaForce. The situation remains the same: this is very much an effort needed at the Strava side of things, so there's nothing more we can do for you guys beyond what we already have and are doing, sadly. Hoping that a fix comes for you all soon though. :)" I will contact strava again , what do you guys think ?
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11-06-2020
01:32 AM
the updated strava on galaxy active 2 to v1.3.8 but the app is crashing not opening....does anyone has the same issues on their active 2 ?
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04-06-2020
10:51 AM
yes strava allows samasung health to write data to them...but no ok..sometimes is ok...
they are working togheter but not ok...I don't know why....they are cross platforms
the heart rate is imported to strava for me..for my runs...
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04-06-2020
10:33 AM
yes samsung health has a very hard to use interface.....when come to history....I don't know who to blame for this issues strava or samsung ? or both ? :)))
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02-06-2020
11:35 PM
I have the same issue..did run 21km and in strava I have 20.5km.....they need to fix this issue
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04-05-2020
10:46 PM
1 Like
I have the samsung galaxy watch active 2 and today I have ecountered the same problem climbed 13 floors and only 4 floors detected....have the lastest watch update, the watch have been reseted
more have the same issue proof here:
https://us.community.samsung.com/t5/Galaxy-Watch/New-Active-watch-2-not-counting-floors/td-p/1038877/page/2
we need a fix asap
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24-02-2020
07:52 AM
samsung does not care abut us ...
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12-02-2020
06:43 AM
also do the following report via samsung memebers app like aI did
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16-01-2020
09:26 AM
why use in safe mode ...you have to use full with all the apps....device care cannot find the issue drain apps...so it's from the os
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13-01-2020
09:47 PM
this is not good ..we should get them faster via play store because they are security and this is the main purpose of android 10
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13-01-2020
02:41 PM
I'm refering only to the security updates ..not the samsung updates
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13-01-2020
02:26 PM
this is strange because samsung don't have any control of google play...for ex: If I'm android 10 like we are now on s10 when google publish the security update we will receive it trough play store...I don't know if this issue is from google or from samsung because play store is form google not from samsung ..maybe samsung will answer this
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