Hi Michelle   When you say "If, after this process you see the ' Unable to connect to the server' error, simply re-select the desired source from the Source menu or Tile."  Yes I know I can select another source but after a random amount of time it will then switch back to the screen saying "Unable to connect to server". This has obviously got something to do with the firmware/software version (T-KTMDEUC-12.10.8) why don't Samsung just fix the issue rather than giving us useless work arounds? I am not getting at you Michelle by the way! ... View more

Also having this issue. I'm not sure when my Samsung UE55MU6400UXXU did a firmware upgrade to T-KTMDEUC-1210.8, BT - S, but it must have been in a the last few days, as now my TV is constantly changing source (automatically) to "TV Plus". For example, the tv keeps switching to TV Plus when watching Sky (sky box connected via hdmi 1). This happens over and over again and has essentially rendered the TV useless.  I have had this tv since Jan 2018 and it has worked with no issues since then, but all of a sudden this annoying TV Plus app keeps opening by itself - it is extremely frustrating, especially after how much money  I spent on the TV. ... View more