Of course, it is understandable that Samsung's update policy and communication cannot be considered positive. I do not assume that the device was put on the market to test it in mass. Basically, all manufacturers are struggling with such a release cycle. Before one as a manufacturer a statement must be clarified, at what the error actually lies, software or hardware and how one deals then in the connection with it. We are all adults and know what we are getting into when we are the first users to buy the device. This is exactly our chance to build up such pressure in a community. Objectively and purposefully. A daily whine doesn't help. Those who cannot cope with this have the option to return the device at any time and have a look at another device or another manufacturer. I don't want to classify any manufacturers as bad, yet everyone is struggling with such issues. At the end of the day it is important that the problem is recognised and resolved, perhaps also by our emphasis, which should always be objective. Just an idea
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