Hi @AceClarkATX . The Community isn't a place to speak directly to Samsung engineers. It's a place for Samsung users of all levels of expertise to share their experiences, advice and ideas with each other - and us of course.
We'd like you guys to do so in a friendly, respectful and helpful manner too.
Our local Support teams are available if you do want more in-depth expert or immediate assistance on a specific query.
Plus, my Mod powers (and your model TV model number) show that you're from the US, and you're asking for advice on a UK & European forum (as the site URL indicates).
Edit: If you're wondering, the US do have their Community too: https://us.community.samsung.com/
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