My TV is UE40ES5500 software version T-MST10PDEUC-2007.0 I would very much like to know why Samsung has withdrawn support for the YouTube app from this TV when other TVs can still access YouTube. YouTube was one of the main reasons I bought this telly. It is supposed to be a smart TV but I'm calling it a stupid TV more often than not recently. Is this planned obsolescence? Forcing me to buy another TV or another gadget so I can get YouTube again?
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I bought this smart TV off Samsung because I kind of trusted them (above all others) to keep this telly functioning way into the future especially as it is a "smart" TV. What can I say, this TV is FAR FROM SMART. one of the main reasons I bought this telly was for its apps, most importantly 'YouTube'. Now the YouTube app is deleted and yet other smart TVs have a working YouTube app.
Why has Samsung decided to **** all over us?
I would say that the TV was sold under 'false advertising' as it was advertised as having YouTube available, now I've bought it it is not available.
Why are more people not upset about this, simply buying another device that enables another device to send YouTube to their smart TV from another device is not good enough. Samsung have shat on is from a height.
I am VERY upset with Samsung over this and the fact that their last firmware update to my galaxy S5 phone knackered it but because it was older than 2 years then they wouldn't release another update to fix it.
I'm on to you Samsung and I will make sure everyone I know knows what ***** service you give to your customers.
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