Germany is in the EU. EU trump's local law. It applies to the retailer not the manufacturer. I used to it to get a refund on a Blu-ray player out of warranty. They gave a pro rata refund so £100 divided by months it was working take from 5 yrs gives you your total refund. If a retailer refuses you take them to small claims court. I don't know what you call them in Germany. Good luck. Edit; sorry I forgot to mention I had to pay for a local engineer to give me a report of the fault. The retailer refunded me the cost of the report.
... View more