@maverick22 wrote: Nothing has been as disappointing as the S20 Ultra. Tbh i also blame the reviewers for not actually emphasising this more. Simply to keep Samsung happy so they can get free stuff. Never again. Yep. I skipped the S10 as I felt it didn't offer enough over the S9+. Little did I know what was to come. ... View more

@xraytedjim wrote: Anybody else notice that video quality on the galaxy s20 Ultra (with the exception of brightly lit outdoors) is a grainy hot mess?  If i'm indoors with generally good lighting, the video quality is grainy and looks like it's shot with a 4 year old phone.  If it's poor lighting it looks like a freakin' b-movie horror film!  I don't even have it on the highest settings since I'm trying to experiment.  Usually have it on just full HD 1920x1080.  This camera and video is a HUGE step backwards from my s10+.  I actually hate using the camera/video and that really upsets me because thats the one reason why I upgraded to it in the first place!  So disappointing!!   Completely agree. I think the camera in general is quite poor. I traded in my S9+ for the S20 Ultra and regret it as the S9+ was far superior. Don't get me wrong. I think it's a really good phone. The screen is beautiful but overall it's just not "as good" as I was expecting.    ... View more

@GoravSharma1 wrote: Samsung nation wide delay till 25th March if u bought directly from Samsung  I bought the Ultra directly from Samsung on February 12th and received it yesterday.  ... View more

@Tweety83 wrote: Brill..enjoy..2nd of April for me 🙄 ..were you able to order the buds? I just ordered mine now. There was a notification in the Samsung members app.  ... View more

@Keith59 wrote: Vodafone told me no galaxy s20 ultra coming in till at least 25 march.i think there is something very wrong with this phone.i know most reviewers said the auto focus was really bad and other issues with the camera.i am seriously thinking of cancelling my order through vodafone.i know it's not their fault.samsung needs to start being honest with their customers if there is a problem with the ultra tell people it costs enough  No issues with auto focus so far on mine.  ... View more

For Irish customers. I ordered the S20 Ultra on February 12th. No updates until yesterday when I received emails and texts to say it had shipped. Got an email from Nightline to say delivery was due between 4 and 5 today but it arrived at 9 this morning so I'm currently typing this from it. Loving the phone so far and cannot understand people who say it's too big and bulky. I'm a female with fairly small hands and think it's a beautiful size. Going from an S9 Plus and never used it one handed. The screen on the S20 Ultra is just amazing. Hope everyone gets sorted soon 🤞 ... View more

@Nially wrote: I emailed exertis  about a tracking number as nightline said exertis would have it. just got a reply with tracking code from exertis and then got email and texts from nightline to track my order. Happy days     I also got an email from Nightline at 7.30pm with a tracking number so emails are still being sent. Just in case anyone is still waiting. ... View more

@Nially wrote: Looking back at previous orders and I never got tracking info for nightline. I hope this isnt the case for the fone. The other order were just usb-c cables so wasnt bothered. I don't have a tracking number just confirmation that it shipped.  ... View more

For anyone in Ireland waiting for a delivery from Exertis, I just received an email saying it's shipped. S20 Ultra purchased on February 12th.  ... View more

@Iosif_Lucaci wrote: @misty71 wrote: @Iosif_Lucaci wrote: Got of the phone with Exertis, whom the first 2 calls today told me they don't deal with deliveries and I should ring Samsung. 3rd time ringing them I told them the conversation is recorded in my side as well, this time they were very pleased to help me and once I gave them the order number said the phone will be dispatched later today for delivery tomorrow. Fingers crossed now.  That's great news. What number did you ring Samsung on? I'll give them a try. Thanks.  I rang Exertis on this number 01 408 7171, selected option 3 and whoever answered said its nothing to do with them (although it is them handling the order), they transfered me apparently to Samsung and they gave me the info above. I'm still skeptical in a way, but will see what happens.  Cheers for that. Let's hope they arrive as originally promised.  ... View more

@Iosif_Lucaci wrote: Got of the phone with Exertis, whom the first 2 calls today told me they don't deal with deliveries and I should ring Samsung. 3rd time ringing them I told them the conversation is recorded in my side as well, this time they were very pleased to help me and once I gave them the order number said the phone will be dispatched later today for delivery tomorrow. Fingers crossed now.  That's great news. What number did you ring Samsung on? I'll give them a try. Thanks.  ... View more

I've had no communication apart from when I originally purchased it. Samsung Ireland said the delivery dates haven't changed but the lack of communication makes me slightly doubtful. ... View more

I ordered on February 12th and still no update from Exertis. I mailed them this morning but no reply so I've no idea if the phone will arrive tomorrow or not.  ... View more

@Adnaan wrote: @tf2006 wrote: I think it's quieter because a lot have given up and using different phones. I'm on a different make now and just waiting for my full refund to appear in my account.  Good luck That's not the case for me, phone is working as it should. No drops since the last update.    Me too. Haven't had one issue since the update. Working perfectly.  ... View more

@BilalB wrote: Maybe clearing the cache might work rather than doing a full factory reset .  My update is working fine and I have not done a reset. The speaker cut-out on the Sky Go app is still not resolved though which I can live with.   S9+ dual sim EE and Virgin. England.     Agree. I did a factory reset before the update hoping it would solve it. When the update was released I simply installed it and have had no problems since.  ... View more

@Gerkygirl wrote: Soooo, I bit the bullet today! I got brave and got myself another S9+. I've done allll the updates and will now see how I get on with the calls!! Fingers and toes crossed! I'm too nervous to fall in love with the phone!!! 😂 🙈 Will report back in a few days!      Gerkygirl as long as it has the latest update you'll be fine. I'm using the phone at home now too instead of my landline and I haven't had one issue. Enjoy the phone 👍 ... View more

@Sdok wrote: CAN EVERYONE PLEASE STOP CONPLAINING AND ARGUEING WITH EACH OTHER?   Instead, let's all report on the fix for the newly released update so everyone can benefit from it. We all come here to seek a resolution, not to read your arguments about who's right and who wrong. PM each other instead if you feel inclined to do so.    Thanks.     Well said. The update is being rolled out and it has fixed the issue and greatly improved call quality. As frustrating as it was I personally am glad I held out for the fix. I think seeking compensation is just ridiculous. Come on guys, really??    ... View more

@alesmira82 wrote: Well I understand the impatience but it's surely coming to UK as well seeing it's now in many European countries. The most important thing is to know that so far the fix ard4 seems working fine. It will come everywhere in some days week   Exactly. Had I known 2 weeks ago that others on here had the fix and it was just a matter of waiting I would have been very happy. It was the not knowing that was very frustrating. At times I was convinced it would take several months. The update is out there. It fixes the problem and the calls are flawless. It's worth the wait.  ... View more

@alesmira82 wrote: I don't understand why continuing to call Samsung can help them to speed up, honestly. They released already the fix (apparently), it is the ARD4 for no-brand phone. The people with branded phones just have to wait some days and they will get it as well. What is the benefit to insist with Samsung I don't get it.   I bought my phone directly from Vodafone and received the update 2 days ago.  ... View more

@Gerkygirl wrote: @misty71 Thanks for that! I returned 3 handsets to Vodafone and got a refund. I just don't have your patience!! But I've been following here daily to see when it got fixed!! I'm thinking I might wait a day or two and get one that has the update already on it and running!! Just can't believe it's taken so long to get a fix!! I got my first one on the 17th of March! I shall keep following here for updates!! You all have the patience of saints!!!   Gerkygirl that was part of my dilemma. I'd sold my S7 Edge so I would've been left with no phone. Didn't want anything else. I'm sure once you get your new one you'll be thrilled. It's such a good phone!    ... View more

@KaiserMCG wrote: ] misty71   @misty71 wrote: Just a quick update from Ireland. I made a 25 minute call on my way to work this morning. No drop/gaps but after 23 minutes I got terrible interference on the line. The person on the other end couldn't hear it but I clearly could. Might be just a once off but I wanted to point it out as it's not something I've experienced before. Other than that I'm really happy to report the issue is fixed 😊   I've had that happen as well on my old(er) S7 Edge... it's not related to this issue I'd think. As an update from my side (Vodafone Ireland), I've made a few more long calls since yesterday (last one was 40 minutes about an hour ago) and happy to report no issues     I think you are 100% correct. Its just something I've not had happen before on either the S6 or S7 Edge. Been using the phone all day though and not a blip. Delighted 😊 ... View more

@Adnaan wrote: I'm just curious, but does anyone know why they are doing a delayed roll-out. I'm usually a fountain of patience, but this is edging me to my limits lol. If it helps, I'm in the UK I might be wrong but I think it's usually done that way. I know in the past my partner usually got any updates on a sim free phone before I got one tied in with Vodafone.  ... View more

@Gerkygirl wrote: I'm too nervous to get excited!!!   Okay, question, for those of you in Ireland, would you wait a few more days to buy another one or do you think I'm safe enough to buy today?? Thoughts?! Advice!? It truly was a gorgeous phone, I just needed it to really, well, make calls!!   Is it time to get excited yet?!?!? 😂       I'd buy straight away. I was having the issue on almost every single call and haven't had it since the update so it appears to be fixed. In saying that, if you want to be really sure just keep checking back here to see how it's going. I absolutely love the phone and even though it was driving me nuts I'm happy now I stuck with it. Keep us posted!  ... View more

@Kilsmum wrote: Misty 71. I returned my phone to Vodafone lreland after having two phones with exactly the same issue. Calls going silent and very poor coverage. I would buy it again in a heartbeat if it's sorted. I have had that issue in the past with line interference and it wasn't with the S9.     Hopefully it was just a once off. The phone is running like a dream since the update.  ... View more

@Sofia92 wrote: I'm so excited for you guys! I returned my phone on Monday (because my 14 days of free return was ending) which I'm regretting (takes a month before they receive the phone and let me order I new one). But FINALLY, we got our way I'm following this conversation each day!  Finger crossed!    At least you'll get as brand new phone working perfectly 😊 I was on the brink of returning mine when word came through about the update. I'm happy now I held out as it really is a terrific phone. I just hope Samsung learn from this and listen to their customers in future.  ... View more

Just a quick update from Ireland. I made a 25 minute call on my way to work this morning. No drop/gaps but after 23 minutes I got terrible interference on the line. The person on the other end couldn't hear it but I clearly could. Might be just a once off but I wanted to point it out as it's not something I've experienced before. Other than that I'm really happy to report the issue is fixed 😊 ... View more

@Kezuk999 wrote:   Received this 2 days ago .....no FIX AVAILABLE YET      *****!!! I got the exact same message on Facebook last night and received the update this morning. Calm the ***** down!    ... View more

@Div wrote:   We are discussing this...please have a little patience..     Can confirm that I've made several calls today with no call drops or silent gaps. All good so far!  ... View more

  Ireland. About to install it. Will check it out and report back. Sounds very promising though.  ... View more